Edmen's partnership approach aims to achieve and maintain ideal staffing levels, simplify rostering, and consistently deliver exceptional support and service quality. We collaborate closely with our clients to boost productivity and make the most of their operational and financial resources by providing tailored workforce solutions and support workers.
Edmen offers three workforce models that are designed to streamline your staff management, reduce overhead costs and increase productivity.
Managed Workforce
Service
From recruiting to roster management, to compliance and payroll, Edmen takes care of all of your workforce processes, eliminating the need for expensive staffing systems.
Working in partnership with your organisation, Edmen recruits, manages and rosters a quality pool of casual employees to compliment your permanent staff base.
We recruit permanent specialist and senior community services roles across Youth and Child, Mental Health, Aged Care and Disability service sectors.
Specialist Expertise
Our in-depth expertise has helped us become one of the largest dedicated community staffing organisations in Australia. For three decades, we've built trusted relationships with community service providers of all sizes.
Central to the partnership is the formation of a specialied team structure designed to align with clients requirements, comprising:
This operational framework empowers Edmen to offer proactive and swift responses.
This efficiency underscores our commitment to outstanding service and the deep value we place on our client partnership.
Assessment and planning are conducted on a monthly basis and are crucial for maintaining proper staffing levels, thereby minimising costs associated with double shifts or overtime.
The process includes:
A proactive approach is integral to promoting worker wellbeing and enables the early detection of potential issues, such as fatigue or performance issues. Through proactive management, Edmen aims to minimise disruptions to service delivery, maintain a consistent and high-quality level of care.
Our support framework includes, but is not limited to:
Edmen's technology evolves to meet changing client and worker needs, prioritising user-friendliness and operational efficiency. It intentionally reduces complexity, streamlining workflows for a more effective and responsive service.
Edmen's Workforce Management Portal offers a real-time, personalised dashboard, providing complete visibility and transparency for swift and informed decision-making.
Clients can effortlessly:
Edmen proactively reports, monitors, and manages overtime, emphasising its commitment to ensuring overtime is the last resort. The robust and stringent overtime approval process guarantees overtime is utilised only when necessary, to support cost control.
KPIs should cover the entire spectrum of workforce management, not just shift fills, to ensure comprehensive operational efficiency and cost minimisation. Edmen recommends standard KPIs for all agency partners.
Edmen captures all aspects of service delivery, including compliance in its Salesforce based system and can extract a large range of reports to support visibility and accountability.
Edmen can also create and issue custom reports for clients.