Edmen Employee Hub

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​Everything you need. Right here.

This is where our employees can find everything they need to know, in one place. 

From important work documents to after-hours processes, frequently asked questions and employee benefits, easily access the information you need, click the icons below to learn more.  


Top tip - You can save this page to your bookmarks so you can return to it at any stage. 

 

If you have any questions, suggestions please do not hesitate to contact your Service Coordinator 


  • Please keep your availability updated. You can email this through at any time, to your service coordinator or update it in the Active by People In App


  • Keep your phone on you at all times and return the call as soon as possible.


  • Please do not pull out of shifts via email. You must contact your Service Coordinator on call 1300 665 880.



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Emergency Contact Information & After Hours Process
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Active by PeopleIN Mobile App
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Employee FAQs
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Supervision & Support for Youth Workers
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Policies and Procedures
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Refer a Friend
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Employee Benefits
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Employee Support & EAP
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Resources for DCP Edmen Staff
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Fuel, Flex and Flourish


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Featured Blogs

By Vivian Yatsenko December 11, 2025
What the New Social Media Rules Mean for Young People And How We Can Support Them Australia has introduced a new law that means children and young people under 16 can’t have social media accounts on big platforms like Instagram, Facebook, TikTok, YouTube, Snapchat, X and others. From 10 December 2025, these platforms must take steps to stop under-16s from having accounts or face big fines. The idea is to protect young people from some of the risks that can happen online, like cyberbullying, harmful content and addictive use. But this big change can also affect the wellbeing and social lives of the young people we work with. It’s important we understand what it means and how we can support them. What's Changing? ✔ Under-16s won’t be able to have accounts on many major social media apps. ✔ Platforms must try to check users’ ages and remove or block under-16 accounts. ✔ Young people can still view some public content without an account, but can’t post, comment or use the apps as before. ✔ There are no fines or legal penalties for young people or their families. The law is about the platforms doing the work. What Young People Might Feel This is a big shift, and many young people will feel frustrated, upset or anxious about it. Social media is how a lot of teens connect with their friends, communities, interests and support networks - especially for groups who might already feel isolated, such as rural youth or LGBTIQA+ young people. Some young people may: Feel cut off from friends or peer groups Be angry or in denial about the changes Try to find workarounds to stay connected Be confused about what the rules actually mean It’s normal for them to have strong feelings about this. What This Means for the Young People We Support As youth and disability workers, we might see: 📌 Changes in how young people communicate with each other 📌 Feelings of loss, loneliness or worry about missing out 📌 Increased pressure to stay connected in other ways 📌 Confusion about what they can and cannot do online Some young people will cope well, others might struggle more without their usual online spaces. What We Can Do to Help Here are some simple and practical ways we can support young people during this time: 1. Talk and Listen Give them space to talk about how they feel about the changes. Let them know their feelings are valid - this is a big shift in their world. 2. Help Them Understand the Rules Clarify that the change affects accounts, not the person. They don’t get into trouble for accessing content without an account, but they won’t be able to interact in the same way. Reinforce that there are no legal penalties for them or their families 3. Support Alternatives Help young people find other ways to connect and build positive socialisation, like: Face-to-face meetups Group activities (sport, clubs, classes) Extra support programs or services Safe online spaces that aren’t blocked (Messenger, WhatsApp- Check eSafety Site FAQs to discover more) 4. Watch for Emotional Impacts Some young people may feel sad, anxious, isolated or angry . Pay attention to these feelings and: Offer emotional support Encourage healthy routines (sleep, exercise, offline hobbies) Connect them with mental health support if needed 5. Reinforce Online Safety Use this time as an opportunity to help young people with practical tools and trusted online safety information. A great resource to share with them is the eSafety Commissioner’s “Young People” page: 🔗 eSafety – Young People - https://www.esafety.gov.au/young-people This page has useful information to help stay safe online, including topics young people care about like online behaviour, respectful communication, cyberbullying, privacy, and how to get help if something goes wrong online. You can encourage them to explore this page on their own or use it as a discussion tool when talking about online life — even without social media access. In Summary This new social media change is big news both nationally and for the young people in our communities. While the law is meant to protect young people, it may also bring big feelings and challenges that we need to support. The most important things we can do are: ❤️ Listen openly ❤️ Explain clearly ❤️ Help them find connection and support in safe ways Together, we can help the young people we work with feel heard, understood and supported through this time of change.
By Vivian Yatsenko December 2, 2025
Right now, the Australian Government is asking the community to share ideas about how to make Individual Disability Advocacy better. Advocacy means having someone who can help you speak up, understand your rights, and get the support you need.
November 13, 2025
Embarking on a journey as a youth worker or disability support worker while simultaneously pursuing studies is no small feat. The unique challenges and rewards that come with such roles require a delicate balance between education and practical experience. In this blog post, we'll explore practical tips and offer encouragement to help students successfully navigate this balancing act, making the most of their roles and education. Effective Time Management One of the key skills to master when juggling work and studies is effective time management. Create a realistic schedule that allocates dedicated time for both work and study commitments. Utilise tools like calendars, planners, or productivity apps to stay organized and ensure deadlines are met. Communication with Edmen Service Coordinator Your Edmen Service Coordinator is there to support you on your journey. Regular communication is crucial – keep them informed about your study commitments and work availability. This will help them tailor your work schedule to accommodate your academic responsibilities, fostering a collaborative and supportive environment. Maximising Support and Supervision Sessions (for Youth Workers) Engage actively in support and supervision sessions provided by Edmen. These sessions offer valuable insights, guidance, and a platform to discuss any challenges you may be facing. Share your goals and concerns to receive personalized advice and mentorship, helping you grow both professionally and academically. Self-Care Matters Balancing work and studies can be demanding, so prioritize self-care. Allocate time for activities that bring you joy and relaxation. Whether it's exercising, reading, or spending time with loved ones, taking care of your well-being is essential to maintain a healthy work-study-life balance. Set Realistic Goals Establish achievable short-term and long-term goals. Break them down into manageable tasks and celebrate your accomplishments along the way. This approach will keep you motivated and focused, providing a sense of direction during busy times. Collaborate and Network Connect with fellow students, colleagues, and professionals in the field. Sharing experiences, insights, and tips can be mutually beneficial. Attend networking events or join online communities to expand your support system and gain valuable perspectives. Optimising Work-Life Balance with Edmen's Active App Edmen's Active app streamlines managing your work-life balance. Use it to proactively update your availability, especially during intense study periods or holidays, when your availability may change. By blocking out or updating your schedule in advance, you help your Service Coordinator schedule shifts more efficiently. Utilise University Support Services Remember, your university or educational institution is invested in your success. If you find yourself struggling with the demands of study and work, don't hesitate to reach out for help. Universities and training organisations often offer a range of support services, including study planning, advice, and feedback. Additionally, many institutions provide dedicated well-being services to support students during challenging times. Check with your organisation to explore the available resources and make the most of the support offered to ensure a well-rounded and successful academic journey. Balancing studies and a career in youth or disability support can be challenging, but with effective time management, open communication, and a focus on self-care, it's entirely possible. Utilise the support available through Edmen and your university or training provider and make the most of supervision sessions. Remember, this journey is a learning experience, and each step forward is a step toward both personal and professional growth. Embrace the challenge, stay positive, and enjoy the rewarding journey of making a difference in the lives of others.
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