Edmen Employee Hub

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​Everything you need. Right here.

This is where our employees can find everything they need to know, in one place. 

From important work documents to after-hours processes, frequently asked questions and employee benefits, easily access the information you need, click the icons below to learn more.  


Top tip - You can save this page to your bookmarks so you can return to it at any stage. 

 

If you have any questions, suggestions please do not hesitate to contact your Service Coordinator 


  • Please keep your availability updated. You can email this through at any time, to your service coordinator or update it in the Active by People In App


  • Keep your phone on you at all times and return the call as soon as possible.


  • Please do not pull out of shifts via email. You must contact your Service Coordinator on call 1300 665 880.



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Emergency Contact Information & After Hours Process
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Active by PeopleIN Mobile App
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Employee FAQs
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Supervision & Support for Youth Workers
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Policies and Procedures
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Refer a Friend
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Employee Benefits
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Employee Support & EAP
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Resources for DCP Edmen Staff
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Fuel, Flex and Flourish


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Featured Blogs

Why Mental Health Support Matters
September 8, 2025
One way we care for our team is by offering access to the PsycHealth Wellbeing App, a self-guided resource designed to promote mental well-being. This tool provides our staff with evidence-based strategies they can use anytime, anywhere, ensuring they have support tailored to their unique challenges.
A photo of Support & Supervision Coordinator, Emma Paintr.
By Emma Painter July 29, 2025
Support and supervision aren’t just add-ons in youth work - they’re essential. Emma Painter, Edmen’s Support & Supervision Coordinator, shares why regular supervision matters, what it really looks like, and her top tips to help Youth Workers get the most out of every session.
A youth worker pictured with a child doing colouring-in
July 15, 2025
If you're passionate about making a difference in the lives of young people, a Certificate IV in Youth Work (CHC40421) is a great place to start. This nationally recognised qualification gives you the practical skills and knowledge needed to support young people at risk, work in residential care settings and build a rewarding career in the community services sector. In this guide, we break down everything you need to know about studying a Cert IV in Youth Work in 2025. Where Can I Study? There are dozens of registered training organisations (RTOs) offering this course, both in-person and online, so it’s important to choose one that suits your lifestyle, learning style and career goals. One of Edmen’s trusted training partners is DaV’ange Training - a nationally accredited provider that delivers a Certificate IV in Youth Work with a strong focus on real-world outcomes. Through our partnership with DaV’ange, students gain industry-aligned training and may have direct opportunities to transition into work with Edmen. Top tips when choosing a provider:  Make sure the course is accredited by the Australian Skills Quality Authority (ASQA). Look for real-world placement opportunities - these are essential for hands-on experience. Check student reviews on mySkills and CompareEd . Choose a provider that offers flexibility if you’re balancing study with work or family life. If you’re looking for a quality course that’s closely aligned with job opportunities in youth work, DaV’ange Training is a great place to start. How Much Does It Cost? The cost of a Cert IV in Youth Work varies depending on the provider and your location, typically ranging from $2,000 to $7,000. But here’s the good news: government funding and fee-free training are available in many states for eligible students. 2025 Fee-Free Training Opportunities: Queensland Fee-Free TAFE QLD South Australia TAFE SA Fee-Free Courses New South Wales TAFE NSW Fee-Free Courses Make sure to check your state government’s training website for up-to-date info on eligibility, funding and how to apply. How Long Does It Take? The course typically takes: 12 months full-time, or 18–24 months part-time Some providers also offer blended or online delivery, which can be a great option if you need extra flexibility. Can I Start Working While I Study? Yes! In fact, Edmen hires youth workers who are still completing their Cert IV—especially if you're enrolled and already gaining placement experience. Through our Kickstart program , we even pay eligible students for their placement hours, helping them earn while they learn. It’s a game-changer for students wanting to gain industry experience while studying. If you’re studying with one of our preferred partners like DaV’ange Training, you may also have access to tailored support and a smoother path into work with Edmen. 🔍 Explore our current youth work roles here: View Jobs at Edmen Studying a Certificate IV in Youth Work in 2025 can open the door to a deeply meaningful and purpose-driven career. With the right training provider, access to government support, and potential to start working while you study - there’s never been a better time to get started. Take your first step toward changing lives - starting with your own. Got questions about how to get started or whether you can work while studying? Our recruitment team can help point you in the right direction.
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