Supplementary Workforce Service
Supplementary Workforce Service
Scale up or down your workforce with ease and minimal risk with the our Supplementary Workforce Service. Working in partnership with your organisation, Edmen recruits, manages and rosters a quality pool of casual employees to compliment your permanent staff base, then seamlessly integrates with your business units like Delivery, HR and Finance. All end-to-end processes are mapped to your organisation's quality and operational framework, so you can focus on what matters most - delivering the best possible service.
Ideal for organisations who:
- Have their own in-house rostering and workforce but require supplementary workers to support service growth, establishment of new services and maintain a peak workforce
- Are looking for ways to reduce permanent workforce overtime and fatigue
- Do not have the resources (financial/time) to recruit and maintain a quality casual workforce.
- Require an experienced and trusted staffing partner to ensure their service delivery is not compromised.
How it works:
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Sourcing & Recruitment
Edmen has an always on approach to recruitment. Adherence to a strict compliance process covering probity, license and qualifications. Can include incorporate assessment centres and specific onboarding processes.
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Induction & Orientation
Pre-service induction training is developed with the client, this generally incorporates policies, procedures, general inductions, culture and values, plus client specific requirements.
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Customer Choice
Implement a framework where customers, advocates, stakeholders can be involved in selection for workers e.g. through assessment centres.
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Service Placement & Integration
A process to ensure consistency of service and quality of shift allocations. Such as establishment of buddy shift and site orientations.
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Roster Management
Supplementary workforce roster scheduling. 100% staffing prior to roster period commencing. Filling emergency shifts, scheduling matched to service requirements and 24/7 operations incorporating after hours.
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Supervision and Performance
Proactive daily support for workers by their dedicated service coordinator. Support and Supervision program for Youth Workers. Performance management, managing grievances and matters of concern.
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Ongoing Training
Ongoing training and up-skilling of casual workforce. Implementation of skills gap training calendar.
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WHS & Workers Compensation
WHS responsibilities as employer or casual workforce. Edmen assumes workers comp claims financial impact and inherent workforce risk of future claims. Return to work Management and Statutory claims management process.
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Payroll & Compliance
Payroll and associated compliance. We proactively manage employee compliance - expires, training, calendar, licenses.
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