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Sam Armitage, our new State Manager - Client Service and Delivery at Edmen Community Staffing Solutions, brings over 20 years of experience in the youth work industry. With a background in child protection, family services and corrections, Sam has held diverse roles, including Youth Worker, Facilitator of Learning, Manager and General Manager within Adult Corrections and the Department for Child Protection (DCP). Most recently, as Compliance and Operations Manager at DCP.                                                                                                            “I’ve had the privilege of working in various capacities, each role shaping my understanding of the challenges and opportunities in supporting young people,” Sam reflects. “From Juvenile Detention to leadership positions, my focus has always been on fostering care and resilience.”                                                                                                            His transition to Edmen marks an exciting step to elevate our trauma-informed services and partnerships, driving meaningful outcomes for clients and communities.                                                                                                                                                                  A Memorable Moment That Inspires Leadership                                                                                                                        Early in his career as a Youth Worker in a Juvenile Detention setting, Sam participated in culturally specific healing initiatives for Aboriginal young people addressing trauma, grief and loss.                                                                                                            "Those experiences were transformative," he recalls. "They shaped my personal and professional ethics, reinforcing my commitment to advocacy and systemic change."                                                                                                            This foundational moment continues to guide his leadership, emphasizing empathy, cultural sensitivity and responsive support for vulnerable youth.                                                                                                            Work-life balance                                                      Based in Adelaide, Sam is not only a dedicated professional but also a proud father to two teenage boys. At home, he balances his demanding career with the joys and challenges of fatherhood. His sons describe him as a "funny, supportive, and sometimes strict" dad who always makes time for them, whether it’s cheering at their cricket matches and Aussie Rules games or helping with homework.                                                                                                                                              "Fatherhood has taught me patience and the importance of being present," Sam shares. "My boys keep me grounded and remind me why I do this work - to create a better future for young people."                                                                                                            Exciting Opportunities at Edmen                                                                  Sam is enthusiastic about his new role:                                                                    "I’m thrilled to work with Edmen’s incredible staff, clients and stakeholders. This role offers a unique opportunity to build key partnerships and deliver responsive, trauma-informed services."                                                                                                            His goals include empowering direct teams through self-growth and confidence-building, heightening awareness of youth workers' key roles and sharing insights to drive Edmen's service expansion. As State Manager, Sam will lead client service and delivery efforts, ensuring alignment with Edmen's mission to support community staffing solutions.                                                                                                                        A Message to Youth Workers and the Community                                                                   To Edmen's casual workers and the broader community, Sam offers this:                                                           "As a Youth Worker, you hold a position to nurture care, wellbeing and self-worth in a young person’s life. This responsibility demands self-development, reflection and resilience. Your conduct and drive are essential in creating lasting impact."                                              He urges dedication to the role, recognizing its influence on young lives.                                                                                                            Leading with Values and Vision                                                                   Sam is known for his hardworking, loyal and genuine nature, coupled with a 'never give up' attitude. His philosophy centers on listening, clear communication and earning respect through accountability.                                                                                                                        "Working with vulnerable youth requires truth and time," he notes. "My approach at Edmen will be grounded in standards - because the standards you walk by are the standards you accept."                                                                                                            By encouraging robust conversations, humor and resilience, Sam aims to cultivate a supportive culture for staff and clients.                                                                                                            Looking Ahead                                                                   Sam Armitage's appointment as State Manager - Client Service and Delivery strengthens Edmen's commitment to exceptional community support. His expertise in trauma-informed care, team development and strategic partnerships will propel our services forward.                                                                                                                        Join us in celebrating Sam's journey and contributions - we're excited for the positive change ahead.
 

One way we care for our team is by offering access to the PsycHealth Wellbeing App, a self-guided resource designed to promote mental well-being. This tool provides our staff with evidence-based strategies they can use anytime, anywhere, ensuring they have support tailored to their unique challenges.
 

If you're passionate about making a difference in the lives of young people, a                                              Certificate IV in Youth Work (CHC40421)                                               is a great place to start. This nationally recognised qualification gives you the practical skills and knowledge needed to support young people at risk, work in residential care settings and build a rewarding career in the community services sector.                                                                                                 In this guide, we break down everything you need to know about studying a Cert IV in Youth Work in 2025.                                                                                                                                                                    Where Can I Study?                                                                                     There are dozens of registered training organisations (RTOs) offering this course, both in-person and online, so it’s important to choose one that suits your lifestyle, learning style and career goals.                                                                                                  One of Edmen’s trusted training partners is                                              DaV’ange Training                                               - a nationally accredited provider that delivers a Certificate IV in Youth Work with a strong focus on real-world outcomes. Through our partnership with DaV’ange, students gain industry-aligned training and may have direct opportunities to transition into work with Edmen.                                                                                                 Top tips when choosing a provider:                                                                                                                                                  Make sure the course is accredited by the Australian Skills Quality Authority (ASQA).                                                           Look for real-world placement opportunities - these are essential for hands-on experience.                                                                         Check student reviews on                                                  mySkills                                                   and                                                  CompareEd                                     .                                                           Choose a provider that offers flexibility if you’re balancing study with work or family life.                                                                                                              If you’re looking for a quality course that’s closely aligned with job opportunities in youth work,                                              DaV’ange Training                                               is a great place to start.                                                                                                                                                       How Much Does It Cost?                                                                                     The cost of a Cert IV in Youth Work varies depending on the provider and your location, typically ranging from $2,000 to $7,000. But here’s the good news: government funding and fee-free training are available in many states for eligible students.                                                                                     2025 Fee-Free Training Opportunities:                                                                                                  Queensland                                                                 Fee-Free TAFE QLD                                                                                                                           South Australia                                                                 TAFE SA Fee-Free Courses                                                                                                                           New South Wales                                                                 TAFE NSW Fee-Free Courses                                                                                                              Make sure to check your state government’s training website for up-to-date info on eligibility, funding and how to apply.                                                                                                                                                                    How Long Does It Take?                                                                                     The course typically takes:                                                                                                  12 months full-time, or                                                           18–24 months part-time                                                                                                 Some providers also offer blended or online delivery, which can be a great option if you need extra flexibility.                                                                                                                                                                    Can I Start Working While I Study?                                                                                     Yes! In fact, Edmen hires youth workers who are still completing their Cert IV—especially if you're enrolled and already gaining placement experience.                                                                   Through our                                              Kickstart program                                  , we even pay eligible students for their placement hours, helping them earn while they learn. It’s a game-changer for students wanting to gain industry experience while studying.                                                                                     If you’re studying with one of our preferred partners like DaV’ange Training, you may also have access to tailored support and a smoother path into work with Edmen.                                                                                                  🔍                                              Explore our current youth work roles here:                                                                                View Jobs at Edmen                                                                                                                                                                    Studying a Certificate IV in Youth Work in 2025 can open the door to a deeply meaningful and purpose-driven career. With the right training provider, access to government support, and potential to start working while you study - there’s never been a better time to get started.                                                      Take your first step toward changing lives - starting with your own.                                                                                     Got questions about how to get started or whether you can work while studying? Our                                                recruitment team                                              can help point you in the right direction.
 

If you’re passionate about helping others and want to make a real difference in your community, a Certificate III in Individual Support (Disability) is a great place to start.                                                                                                            This nationally recognised qualification gives you the skills, confidence and hands-on experience to support people with a disability to live safely and independently - and with choice and dignity.                                                                                                            It’s also a fantastic pathway into a rewarding, flexible and fast-growing career.                                                                                                                                                                  Why Disability Support work?                                                      With the continued rollout of the National Disability Insurance Scheme (NDIS), the demand for qualified disability support workers is at an all-time high - and it’s only expected to grow.                                                                                                                         In fact, the NDIS National Workforce Plan forecasts that the disability support workforce will need to grow by                                              approximately 83,000 workers by 2025                                               to meet demand. That’s a significant increase and a strong signal that there are plenty of job opportunities for people looking to enter the sector.                                                                                                                        If you're looking for meaningful work that truly impacts people's lives, now is the time to make the leap.                                                                                                                                                                  What will you learn?                                                      The Certificate III in Individual Support (Disability) combines classroom or online learning with on-the-job practical experience. It gives you the tools to feel confident supporting people in their homes or out in the community.                                                                                                            You’ll cover topics such as:                                                                                                                         Supporting independence                                     : Learn how to assist people in achieving their personal goals and living the life they choose.                                                                                                                                     Understanding different disabilities                                     : Get insight into physical, intellectual and psychosocial disabilities and how to tailor your support.                                                                                                                                     Communication skills                                     : Build your ability to communicate respectfully and clearly with people with diverse needs.                                                                                                                                     Working safely and ethically                                     : Know your responsibilities around duty of care, privacy, dignity and working within legal frameworks.                                                                                                                                     Personal care                                     : Learn how to safely support daily tasks like showering, dressing and mobility.                                                                                                                                     Working in teams                                     : Develop the skills to work effectively with colleagues, allied health professionals and families.                                                                                                                                                                              How long does it take?                                                      Most students complete the course in 6 to 18 months, depending on whether you study full-time, part-time or online. Some providers even offer flexible study options if you’re balancing other responsibilities like work or parenting.                                                                                                                                                                  Will I get hands-on experience?                                                      Yes! One of the most valuable parts of the course is your practical placement. This is where you apply your knowledge in a real-world setting and gain firsthand experience working with people with disability.                                                                                                                         At Edmen, we understand that gaining placement can be tricky, so we’ve created the                                              Kickstart Program                                  . It allows eligible students to get paid while completing their placement, with real shifts that count towards your required hours. It’s the perfect way to earn, learn and build your confidence on the job.                                                                                                                                                       What do I need to enrol?                                                      Generally, to enrol in a Cert III Disability course, you’ll need to:                                                                                                                         Have completed Year 10 or equivalent                                                                                                                                     Be at least 17 years old (some providers may vary)                                                                                                                                     Have or be willing to obtain:                                                                                                                                     A current National Police Check                                                           An NDIS Worker Screening Check                                                           A valid Working with Children Check (depending on your placement setting)                                                           Up-to-date immunisations (depending on provider)                                                                                                                                                                              How much does it cost?                                                      The good news is that many state governments offer free or low-cost places for eligible students. This means you might be able to study without paying full fees - especially if you’re not working or are looking to change careers.                                                                                                            Check out what’s available in your state through your local TAFE or registered training provider (RTO).                                                                                                                                                                  Where can I study?                                                      The Cert III in Disability is offered through:                                                                                                                         TAFEs across Australia                                                           Private RTOs                                                           Online learning providers                                                                                                                        Not sure where to start? Try these sites to compare options:                                                                                                                         www.myskills.gov.au                                                           www.courseseeker.edu.au                                                           www.compared.edu.au                                                                                                                                                                              Do I need to finish before I start working?                                                      Not always. At Edmen, we hire passionate people who are working toward their qualifications - especially if they’re already enrolled in a course and eager to gain experience.                                                                                                            If you’re just starting out, check out our entry-level casual roles, where you can build your hours, learn from experienced mentors and take advantage of our flexible shifts while you study.                                                                                                            👉                                                 See open positions with Edmen                                                                                                                                                                              Studying a Cert III in Disability is more than just a course - it’s the first step into a meaningful, people-focused career. With strong job prospects, flexible work and the chance to make a difference every day, it’s no wonder so many Edmen support workers started their journey right here.                                                                                                            Whether you’re ready to enrol or just curious to learn more, Edmen can support you on your path.                                                                                                            Got questions about how to get started or whether you can work while studying? We’re here to help.
 

By Lee Robinson, Edmen Recruiter & former Youth Worker                                                                                                            Before I joined Edmen as a recruiter, I spent years as a Youth Worker. It was tough, rewarding and raw. I met a lot of young people who had already lived through more than most adults. But something that came up time and time again - especially with the young boys - was this warped idea of what it means to be a man.                                                                                                            In Australia’s residential care homes, many young people are healing from experiences of violence, neglect and trauma. Among the complex factors shaping their world, one dangerous undercurrent continues to surface: toxic masculinity.                                                                                                            This isn't just a buzzword. It's a destructive set of beliefs that normalises control, aggression, emotional suppression and dominance - particularly in how young men are taught to see themselves and others.                                                                                                            Youth workers, especially male-identifying workers, are in a powerful position to break that cycle.                                                                                                            The stats tell a story                                                                                                                         According to the 2024 Queensland Children in Care Census, over                                              12,500 children                                               are currently in government care, with more than                                              2,200                                               in residential care - a figure that has                                              nearly tripled                                               since 2015.                                                                                                                        Alarmingly, the census revealed that:                                                                                                                         11%                                                   of children in out-of-home care experienced                                                  sexual abuse                                                           46%                                                   experienced                                                  physical abuse                                                           88%                                                   experienced                                                  neglect                                                                                                                                                                          These are young people who’ve had their trust broken over and over again. They’ve seen what happens when power gets used the wrong way - especially by men. And then they meet us.                                                                                                            Youth Workers. What we say and do matters. Especially if you’re a bloke like me.                                                                                                            Netflix's "Adolescence" and the digital influence dilemma                                                                                                            The recent Netflix documentary series Adolescence holds a mirror up to the lives of young boys around the world and how their development is being shaped by social media, misogyny and a hunger for belonging.                                                                                                            One recurring theme? The rise of online influencers like Andrew Tate, whose brand of hyper-masculinity glorifies aggression, control over women, and emotional detachment- presented as a blueprint for "success" and "alpha status." His videos have been viewed billions of times, often on platforms young people frequent daily.                                                                                                            In residential care, where many young people are already struggling with identity, trauma, and belonging, the appeal of figures like Tate is real - and deeply concerning.                                                                                                            That's why the presence of healthy, grounded, emotionally intelligent male role models has never been more critical.                                                                                                                                                                  How Youth Workers can disrupt the cycle                                                                                                            One thing I want others thinking about this work to know: you don’t need to have it all figured out. I certainly didn’t. But being there, being honest and being respectful - that’s what matters most.                                                                                                            Here's how youth workers can challenge toxic masculinity and help young people - regardless of gender - redefine what it means to be strong, safe and respected:                                                                                                            1. Show that vulnerability is strength                                                      Toxic masculinity teaches young people that crying is weak or that talking about feelings is "soft." Youth workers who show up authentically- who admit when they're tired, frustrated, or emotional-plant the seed that all feelings are valid.                                                                                     "You don't have to 'man up' here. You just have to show up."                                                                                                                                                                  2. Model respectful relationships                                                      Many young people in care have never seen a respectful relationship- especially between men and women, or among men themselves. Youth workers who communicate calmly, resolve conflict without aggression and treat others with dignity model an entirely new way to relate.                                                                                                                                                                  3. Call it out - Gently and consistently                                                      When a young person repeats something rooted in misogyny, homophobia, or outdated gender roles, it's a chance to reflect, not shame.                                                                                                                         "Where did you learn that?"                                                           "How do you think that makes someone feel?"                                                           "What do we want to stand for in this house?"                                                                                                                        These small course-corrections create long-term change.                                                                                                                                                                  4. Proactively talk about respect, relationships and consent                                                      We can’t assume young people “just know” how to behave in a healthy relationship -especially if they’ve never seen one. That’s why we need to have the conversations before the crisis happens. Talk openly about respect, personal boundaries, consent, and emotional safety in relationships.                                                                                                                         As a former Youth Worker and someone who’s worked with                                              The Rite Journey                                               - a school-based program that supports teenagers in their shift into adulthood - I’ve seen firsthand how structured, honest dialogue can empower young people to be more self-aware, respectful and resilient. When we give them the language and tools, they’re better equipped to navigate real-world situations with confidence and care.                                                                                                                                                                              5. Be there, every day                                                      For some young people in residential care, their youth workers are the first safe and reliable adult male role models they've known. Just being present - calmly, consistently and respectfully - is a powerful form of healing.                                                                                                                                                                  Looking ahead                                                                                                            As Adolescence highlights, young people today are bombarded with toxic messages about identity and gender - often before they're old enough to understand the consequences. In combination with histories of abuse or neglect, this makes them vulnerable to adopting harmful beliefs that can affect their futures, relationships and wellbeing.                                                                                                            But in every shift, every conversation, and every moment of connection, youth workers have the power to offer something radically different. One where strength means respect. Power means kindness. And being human means being real.                                                                                                            So, if you’re thinking about becoming a Youth Worker - especially if you’re male - just know this:                                               you’re needed.                                                           More than ever.                                                                                                                        And if you’re already doing this work- thank you. Keep showing up. Keep doing the quiet, powerful work of being the kind of man these young people can look up to, not fear.                                                                                                                                                                                           Sources:                                                                   Queensland Children in Care Census 2024                                                           Netflix Documentary Series: Adolescence (2024)                                                           News articles                                                   on Queensland's child safety system
 

Danielle’s journey into youth work wasn’t a conventional one. Coming from a background in the transport industry, she always had a deep connection to youth services through family friends involved in fostering. After having her youngest child and returning to transport, she felt drawn to a more meaningful career. That’s when she discovered Edmen Community Staffing Solutions.                                                                                                            “                                  I found Edmen to be very supportive and communicative                                  ,” Danielle shares. “                                  Starting as a Residential Youth Worker, I had no prior experience in the field, but the support I received -especially as a new youth worker - really stuck with me.”                                                                                                            Balancing work, study, and family as a mother of three, Danielle appreciated the flexibility that Edmen offered. While completing her Certificate IV in Youth Work, she was able to gain hands-on experience, seamlessly blending theory with practice while working at Edmen’s Community Service partner, DCC.                                                                                                            Building a strong foundation with Edmen                                                                                                            Danielle credits Edmen for providing a strong safety net during her time as a Residential Youth Worker.                                                                                                            “                                  You always had that support in the background - no judgment, just open communication                                  ,” she explains. One experience, in particular, stood out. “                                  I had a tough shift where I was struggling, and my Service Coordinator, Dominic, checked in on me while I was on a sleepover shift. That level of care and support really meant a lot.”                                                                                                                         Beyond emotional support, Edmen’s support and culture helped Danielle build confidence in her abilities. She developed crucial people skills and a broader understanding of the bigger picture in youth support services.                                              “I never once felt inadequate. My team at Edmen -coordinators like Emma, Brooke and Jess - really empowered me to grow                                  .”                                                                                                            Stepping into leadership                                                                                                            After a year and a half as a Residential Youth Worker with Edmen, Danielle was ready for the next step. She took on a leadership role as a Program Service Leader with DCC.                                                                                                            “I now oversee a team of Youth Workers at Gumnut House,                                  ” she says. “                                  Unlike my previous role, I’m not as ‘hands-on’ with the young people—we have an incredible team on the floor doing that. My focus is ensuring that policies and procedures are followed and that the environment remains therapeutic for both the workers and the young people.”                                                                                                            Danielle’s transition into leadership wasn’t without challenges. “                                  One of the biggest adjustments was separating myself from the youth workers I once worked alongside and setting professional boundaries. But my experience at Edmen gave me the tools to navigate those challenges with confidence.”                                                                                                            Lessons learned and carrying them forward                                                                                                            Reflecting on her journey, Danielle acknowledges the vital role Edmen played in shaping her career.                                                                                                            “                                               Edmen taught me how to be the best support for my team. The foundations I built there mean that everything comes more naturally to me now,”                                              she explains.                                                                                                            Looking to the future                                                                                                            While she loves her current role, Danielle has her sights set on future opportunities in the youth services sector. “                                  Eventually, I could see myself working as a Child Safety Officer or in a support role that helps families before children enter out-of-home care                                  .”                                                                                                            She also recognises the evolution of the industry. “                                  DCC has grown a lot in the past three years, and I see a lot of potential to better connect communities and families. There’s so much scope for positive change.”                                                                                                            Advice for aspiring Youth Workers                                                                                                            For those considering a career in youth services, Danielle offers some key advice:                                                                                                            • Don’t overthink it. “                                  Take a deep breath - if you have a genuine passion for achieving the best outcomes for young people, you’ll thrive.”                                                      • Build a strong foundation. “                                  Having the right support early on makes all the difference. Edmen was there for me from the very beginning, and that set me up for success.”                                                                                                            Your pathway starts with Edmen                                                                                                            Danielle’s story is proof that a career with Edmen can be the stepping stone to bigger opportunities in youth work. Whether you’re starting fresh or looking for career growth, Edmen provides the support and flexibility to help you succeed - just like they did for Danielle.                                                                                                                                                         Ready to get started?                                  Check out our open Youth Worker roles today.
 




