Only use Edmen Active APP on ONE Device

Why it matters?

To ensure your shifts, updates, and notifications work correctly, it’s important that you only stay logged into the Edmen Active App on one device at a time (for example, just your phone - not your phone and tablet).

Issues with shifts

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Shift details may not sync correctly if you’re logged in on multiple devices

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Shift confirmations or rejections might not save properly

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You could miss updates or changes made to your roster

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The system may log you out unexpectedly, causing delays when you need to check your shifts

Issues with notifications

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You may stop receiving push notifications about new shifts, changes, or messages.

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Duplicate notifications or alerts might appear on different devices.

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You could miss urgent communication from the team or coordinators.

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Notification settings may reset or conflict, causing further disruptions.

Best practice



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Use only one device (preferably your main phone) to access the Edmen Active App.

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If you need to switch devices, log out on the old device before logging in on the new one.

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Keep your app updated to the latest version for best performance.


Staying logged in on one device helps keep your shifts, messages, and notifications running smoothly - and ensures you never miss an update from Edmen.