Managed Agency Program
Edmen's Managed Agency Program makes contingent staffing more efficient and less costly. Through centralising staffing expenses as a Tier 1 Provider, Edmen manages all of your Tier 2 staffing agencies and contracts. From contingent workforce recruitment to selection, through to probity and onboarding, the Managed Agency Program develops pre-qualified staffing pools and centralises all related workforce processes like billing, timekeeping, and reporting.
Streamline your workforce
Quality and Safeguards
Edmen Community Staffing Solutions complies with structural framework and is committed to quality standards to provide accredited staff and workplace processes to Community Service providers. This means we mitigate risk and you get the assurance of quality workers who meet minimum requirements and qualifications, that are most importantly, available when you need them. We handle everything from employee screening to performance management issues and take full responsibility in ensuring our employees adhere to the NDIS Quality and Safeguards Commission. Our end-to-end processes are mapped in accordance with this regulatory framework.
Worker screening in compliance with NDIS Quality and Safeguard Commission
Established internal grievance procedure and risk matrix
Continued staff development and safeguards training
Complaints management and resolution processes
Stringent worker screening and partnerships with registered training organisations
We understand that the people our Community Service partners support, include those with underlying health conditions and people living in residential or Supported Independent Living (SIL) settings, who may be more at risk of developing serious health complications due to Coronavirus (COVID-19). As essential services, Disability Support and Youth Residential facilities will continue to require quality support staff throughout this uncertain time.
Edmen is committed to meeting this demand in the safest way possible and undertaking all necessary steps to ensure our workforce is appropriately trained to protect both themselves and the people they work with. These steps includes:
Communicating with our staff to ensure they understand and follow government recommendations
Wearing suitable PPE on shifts in line with government requirements and advice
Limiting the movement of our staff between multiple sites where practical