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Customer Service Coordinator - After Hours

Job title: Customer Service Coordinator - After Hours
Contract type:
Location: NSW Wollongong
Reference: 31701275453

Job description

Edmen Community Staffing Solutions, a division of Edmen Group, are looking for a Customer Service Co-ordinator - After hours 
Edmen CSS is a national organisation providing quality Support Workers to Disability, Youth and Aged Care service providers across Australia.
The role
Based at our Shellharbour office you will be working within a team of customer service professionals and will be responsible for allocating rosters and adhoc shifts to a dedicated workforce. You will manage customer expectations and co-ordinate staff, by phone, across the country.

This is a casual role working in our After Hours Team and will suit someone looking for a lifestyle role outside of the standard 9-5 office hours. Shifts will include weekends and public holidays and varied shifts including mornings from 6am - 9am and afternoon / evening shifts within the 3pm - 1am time frame. 

What you need to succeed

It's all about attitude. While we do require previous exposure to a customer service based role, you don't need to have years of experience. We are looking for someone who will fit with our culture and our values and who is dedicated to succeed in your chosen profession. You need to be confident, articulate, reliable and able to juggle a number of different tasks at once.
What can we offer you?
  • The chance to develop your experience in a national organisation.
  • A supportive team based culture.
  • Exposure to the growing Community Services Sector.
  • A Wollongong based role - no need to travel to Sydney.
How to apply
Simply click the Apply Now button here or email us at
For any further inquiries please visit our website

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