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FAQ

  1. What positions do you have available and how do I apply?
    1. All of our current positions are listed on the Edmen website. You can view current positions here and apply.  Alternatively, you can apply directly through a job advertisement that you see through other online websites such as Seek, Indeed, CareerOne etc.
  2. What does the role involve?

    1. Our requirements and job descriptions change depending on the area and type of job you are applying for (e.g. Disability Support Worker, Aged Care Worker or Youth Worker). You can refer to the job advertisement for information about the role and will be given specific position details if your application is progressed to phone screen stage.

  3. Can I access a Position Description for Support Workers?

    1. Yes, please click here to download our Support Worker position description. Also, all of our available jobs have position information on the application pages.  Go to the Job Search.

  4. What if I don’t meet the minimum requirements for a role as outlined in the job ad?

    1. Due to the nature of the positions, we recruit for you must meet the minimum requirements outline on a job ad in order to be considered for the role. Unfortunately, we cannot offer employment to candidates who have not had relevant sector experience. Edmen does not offer work placement, volunteer programs, traineeships or Visa sponsorship at this point in time.

  5. I am an ex-Edmen staff member and want to return. How do I go about this?

    1. As above, you will need to send us a current copy of your resume which includes your contact details, residential address, and the job and location which you are applying for. Please state on your application that you have previously worked for Edmen and wish to return and a member of our Recruitment team will be in touch with you regarding current opportunities. Depending on the gap in employment with Edmen you may need to go through the entire or partial stages of the recruitment process again.

  6. I am a current staff member and would like to refer a friend. How do I go about this?

    1. To refer a friend, simply fill in the following form on our website. On this page you will also find all the details as well as terms and conditions related to the Edmen CSS Referral program. Click here to start referring today! 

  7. How will I know if my application has been received?

    1. You will receive an email to notify you that we have received your resume. If your application is shortlisted for a position you will receive a phone call or be notified via email if your application was unsuccessful.​

  8.   What is the process I will go through to be considered for a position?

    1. Once we have received your application and you have been shortlisted for a role a member of the recruitment team will touch base with you via phone, email or text. You will then need to go through a phone screening process where your skills/experience are assessed against the requirements of the role.

    2. If you are deemed suitable for a role you will be contacted between the hours of 8:00am and 8:00pm and will be invited to attend either a phone or face-to-face interview as part of the next stage of the recruitment process. You will be notified by the interviewer if you were successful in your interview, and if so, will be invited to attend the final stage of the assessment centre.

    3. After you attend the assessment centre, the appropriate probity checks (e.g. reference check, criminal history, Working With Children’s Check) will be completed and you will be notified whether you are successful in gaining employment.

  9.   What is an Assessment Centre?

    1. An Assessment Centre is a compulsory part of the recruitment process that successful interviewees must attend. You will gain an insight into Edmen as a business and what you can expect in a role. You will also engage in group activities as part of an assessment of your understanding of the requirements of a particular role.

  10.   What if I am deemed unsuitable for a position?

    1. Depending on which stage of the recruitment process your application progresses to you will be notified via email or phone if you were unsuccessful. We will still keep your application on our database for future reference and notify you if you are eligible for any other positions going forward. 

  11.   I have been offered employment. What happens now?

    1. If your probity checks come back clear and you are offered a position with Edmen you will then be contacted by a member of our Servicing team who will provide you with information regarding orientation shifts or working shifts. 

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Find out how Edmen can help you

  • Best place I have ever worked, I love it, all the staff are amazing and always there to help when needed with loads of support !!!

    ...
    Ben - Support Worker
  • We find that working with Edmen Community Staffing Solutions who have a strategic focus to remain as a managed workforce solutions provider, means that we have expert support in rostering solutions. 

    Client - Disability Service Provider
  • Fast replies from coordinators, friendly and reliable staff, sticks to your preferences whether it may be night shifts, day shifts or even short shifts. Works around other commitments e.g. study.

    Support Worker
  • Edmen are very efficient and ensure that all staff are trained. The online training I think was awesome as being in the field for some time you guys top the list! 

    Sharon (SA) - Disability Support Worker
  • I like that Edmen has shifts everyday of the week and in each single day there's 3 different shifts to choose from mornings, afternoons and nights, depending on everyone's availability. Edmen is very Multicultural, it draws staff from all different cultural backgrounds, so while working and interacting with different staff you get to learn a lot about different cultures....they have...

    Joe (NSW) - Disability Support Worker
  • Edmen Community Staffing Solutions do the best they can to give me rosters available to me as I only do active shifts - they are always friendly and will do their best to accommodate shifts. 

    Kathleen (NSW) - Aged Care Support Worker

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